Moogsoft

Moogsoft develops AI-driven incident management for DevOps and IT Operations teams, and later became part of Dell Technologies. The platform helps large enterprises detect, correlate, and resolve incidents across complex, distributed infrastructure.

As Lead UI Designer, I owned the interface vision and end-to-end experience across both Moogsoft Enterprise and Moogsoft Express — from early product discovery and concept validation through to production-ready delivery, translating highly technical AIOps capabilities into structured, usable, coherent interfaces.

A core focus was redesigning the AIOps workflows that support incident triage, investigation, and resolution. The platform ingests vast volumes of event and alert data; my responsibility was to present that complexity so operators could comprehend it fast and act with confidence.

I designed dashboards, alert correlation views, timeline explorations, and investigation panels that helped operators understand causality, prioritize effectively, and act quickly under pressure.

I produced high-fidelity prototypes to validate concepts, ran structured design reviews, and worked as an embedded partner within engineering rather than treating design as a handoff. To support scalability I expanded and formalized the component library — consistent interaction patterns, typography standards, spacing systems, and reusable UI modules.

The result was a more intuitive, operationally resilient interface: dense, real-time operational data turned into calm, structured, actionable experiences.